Building Customer Loyalty In B2B: Strategies That Really Work
Forbes, December 2023 - Proactive engagement and AI-powered support strategies.
Expert Insights on Building Products. Published in Forbes and Top Industry Platforms.
Forbes, December 2023 - Proactive engagement and AI-powered support strategies.
Forbes, April 2023 - Balancing automation with personalization for small business success.
October 2025 - Eight-layer architecture for modern B2B support ecosystems.
October 2025 - Leveraging AI to automate workflows and drive efficiency.